Job Description

Medical Assistant/Clinical Assistant

Premier Orthopedics and Sports Medicine is looking for a Medical Assistant/Clinical Assistant to work at our Malvern, Collegeville, and Exton, PA Physician's offices!

At Premier Orthopaedics, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Essential Functions

• Facilitates communication between the patient and the provider during patient care
• Responsible for preparing patients for visits with the providers
• Assists in cast and soft goods application as well as the removal of casts, staples, and sutures
• Maintains exam room standards
• Monitors biohazard and sharps containers and replaces them as needed
• Assists the providers in preparing patient prescriptions and completing medical and patient forms
• Retrieves and responds to voicemails within 24 business hours and documents actions in the EMR system
• Prepares patients' electronic charts before the date of service
• Performs laboratory tests as needed
• Maintains the inventory of medical supplies and proper maintenance of medical equipment
• Verifies that any outstanding testing results are recorded in the EMR system, confirms the appropriateness of the patient to the provider, and notes imaging, DME, or casting needs before provider visit on the date of service
• Scans clinical documents into the EMR system
• Prints schedules on the morning of the date of service
• Ensures patient receives education regarding medical treatment and therapies as indicated by the provider
• Creates and promotes a positive patient experience
• Maintains a HIPAA-compliant environment
• Maintains a clean workspace. Follows all practice/site-specific protocols pertaining to this job description
• Other duties as assigned

Education

• High school diploma/GED required. Graduation from an accredited Medical Assistant training program as defined by state regulations is preferred.

Experience

• One-two years of experience is preferred.
• In lieu of experience must have CMA certification.

Requirements

• The employee must pass the MA competency exam within the first twenty-four (24) months of employment.
• The employee must have at least one (1) of the following active certifications within the first twenty-four (24) months of employment:
• Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT), or per State regulations.
• BLS certification preferred.
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR, and scheduling software.
• Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.

Knowledge

• Knowledge of the health care field.
• Knowledge of patient care.
• Knowledge of back-office skills.
• Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

Skills

• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Skill in establishing good working relationships with both internal and external stakeholders.
• Skill in time management.

Abilities

• Ability to multi-task in a fast-paced environment and work well under pressure.
• Ability to be detailed oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Ability to communicate clearly to patients, family members, and staff.
• Ability to effectively care for patients.
• Ability to maintain professional relationships with providers.
• Ability to manage multiple changing priorities in an effective and organized fashion.
• Ability to plan, prioritize and complete delegated work assignments.
• Ability to demonstrate compassion when dealing with patients and family members.

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