Job Description

Job Description

Job Description

Summary : Administer massage and body services to guests within the established guidelines of the PGA National Resort.

Essential Job Functions: Include the following. Other duties may be assigned

• Administer massage and body services to guests within the established guidelines of the PGA National Resort.
• Prepare and maintain equipment and inventory supplies daily.
• Prepare and maintain massage and body treatment areas daily.
• Keep guests as physically and emotionally comfortable as possible while performing services.
• Maintain safety and cleanliness of equipment and facility according to the PGA National Resort standards.
• Sale of retail products.
• Guest satisfaction.
• Drape guest with towels, exposing only body part being worked on.
• Escort guest to and from the locker room.
• Assist other departments within the Spa whenever necessary.
• Stay updated in profession.
• Assist in developing new services and improving current ones.
• Performs special projects delegated by management.
• Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays.

Qualifications:

• High school diploma or equivalent required.
• 600 hours from a Florida Board of Massage approved school.
• Current Certification / License: Current Florida massage therapy license, CPR and First Aid.
• Special certifications a plus (shiatsu, reflexology, cranial sacral, aromatherapy, neuromuscular).

Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele. Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments.

Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Physical Demands: Exerting up to 10-20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves a lot of sitting, walking, and standing.

Work Environment: This job operates in a professional spa environment.

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