Job Description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

As a Sr. DevOps Engineer, you will be an Appian technical leader within our Federal Customer Success team as well as an advisor to Appian’s clients. In this role, not only do you become an expert at installing, operating, and scaling the Appian platform, but you will also be scaling business process applications on our software. You will become a business process expert in the various industries of our clients. The ideal candidate will combine Appian technical, product and business skills to make our customers successful.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

Responsibilities 

• Ability to provide exceptional customer interaction (verbal, written, face-to-face)


• Systems administration (e.g. Linux, Windows) experience with IaaS Solutions (egs.: Amazon Web Services, Google Compute Engine, or Microsoft Azure). Administering and managing an on-prem installation of an Appian environment is a huge plus.


• Administration of one or more RDMS platforms (e.g. MySql, Oracle, DB2, SQL Server, Postgres, MariaDB)


• Programming / scripting (e.g. Java, Javascript, BASH, Perl, Ruby, C#, PHP)


• Kubernetes is also a huge plus for this role. 

Basic qualifications:

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work


• You are an expert IT systems administrator building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services with approximately 3-5 years of experience 


• You hold a government clearance at the Secret level or higher 


• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen and be able to maintain a Secret or Top Secret Security Clearance


• CompTIA Security+ certification required prior to or directly following onboarding

#LI-KC1 

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 


• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.


• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

Follow Appian: LinkedIn .

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at  ReasonableAccommodations@appian.com . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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