Senior Consultant, Industry Solutions, Life Science Job at Deloitte Touche Tohmatsu Ltd, Los Angeles, CA

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  • Deloitte Touche Tohmatsu Ltd
  • Los Angeles, CA

Job Description

What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. Who we serve Through the health ecosystem, you’ll find courageous and inspiring people who are committed to driving transformation, advancing health equity, and leading a well‑being revolution. Where you find innovators committed to sustainable progress, you’ll find Deloitte’s Life Sciences & Health Care practice. Our leaders work side‑by‑side to orchestrate and deliver on the business of science and health. We bring trusted, flexible approaches that foster innovation, harness new technologies, and formulate consumer‑driven strategies to engineer a digitally enabled, equitable future of health – starting today. Work you’ll do As an Industry Solutions Senior Consultant specializing in Life Sciences Patient Services, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross‑functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions. Key responsibilities include: Advise clients and Deloitte professionals (Product Owners, Designers, Developers, Architects) through the implementation of patient services technology solutions, including patient CRM and patient data & analytics solutions. Advise clients and Deloitte professionals on the adoption of innovative technologies to improve patient experience and operational efficiency. Work with clients to provide product demos and help identify and design high‑value digital health applications supporting key patient services and healthcare use cases, including defining personas, user journeys, and features. Prepare deliverables and provide leadership support to present findings and recommendations to clients and/or firm leadership. Establish relationships with key client end users to drive further adoption of the application throughout and at all levels of their organization. Required Qualifications Bachelor’s degree in Computer Science, Healthcare Administration, Life Sciences or related field. 4 years of experience in Life Sciences Patient Services Consulting.

  1. year of experience utilizing AI platforms like Chat GPT, Grok, Anthropic to conduct research and as an aid for creating presentations and project documentation.
  2. years of experience with Patient Data platforms such as AWS, Databricks.
2 years of experience with Patient CRM platforms; Salesforce, Veeva. 2 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider. 2 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional‑quality documents, reports and presentations to client stakeholders and executive‑level leaders. Ability to travel 50% on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred Qualifications Advanced degree (e.g., MHA, MBA). SQL, Power BI, Tableau data analytics skills preferred. Experience coordinating with globally located teams. Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications. Experience implementing Salesforce Health Cloud or Life Sciences Cloud. SAFe, PMP, PMI, or Agile certifications. Experience defining personas, user journeys, and product features for life sciences patient services clients. Wage range: $107,600 to $198,400. Information for applicants with a need for accommodation: #J-18808-Ljbffr Deloitte Touche Tohmatsu Ltd

Job Tags

Start working today, Visa sponsorship, Flexible hours,

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