Job Description

Remote Spanish Bilingual Customer Service at Liveops summary:

This role involves providing Spanish-English bilingual customer service remotely as an independent contractor, handling calls, assessing needs, and resolving issues for various industry-leading brands. Contractors set their own schedules, provide their own equipment, and work from a distraction-free home office. The position requires strong bilingual communication skills, at least one year of phone-based support experience, and the ability to work independently and manage their own taxes and expenses.

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths.

As an Independent Contractor, you will:

• Be your own boss
• Choose when and to whom you provide support services
• Set your own schedule
• Provide a distraction-free home office
• Provide your own home office equipment
• Handle customer calls, assess needs, and solve problems

Requirements:

• Strong verbal and written English and Spanish skills
• At least 1 year of phone-based customer support experience
• Computer skills, including navigating multiple systems and documenting call notes
• Ability to sit for long periods
• Patience and empathy
• Ability to provide services pursuant to your contract independently

Compensation:

• Submit invoices and receive payment for completed services pursuant to contract
• Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
• ICs are responsible for their own taxes and expenses

Application and Certification Process

To become an Independent Contractor the following are required:

• Complete an application and pass a background check
• Sign an Independent Contractor Agreement
• Complete a W9 form and set up direct deposit
• Complete program-specific certifications

Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.

View our background requirements

Computer requirements:

• Some clients may require additional security measures and equipment
• Wired internet connection
• Android or Apple Phone
• Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)

Review the Liveops basic technology requirements

Hours:

• Choose your own schedule by self-scheduling 30-minute blocks
• Client hours of operation will vary

Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

Keywords:

Spanish bilingual customer service, remote customer support, virtual teleservices, independent contractor, customer care, phone-based support, home-based job, bilingual call center, virtual customer service, remote work

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