Job Description

Description

We are dedicated to growing a culture of belonging through our values:

Respect Trust Diversity Inclusion Equity

At the Department of Licensing (DOL) we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work create value for our customers and help build trust in our government.

Our Administrative Services Department (ASD) is looking for a partner to join their team and bring research analysis and leadership experience to their role as a Product Owner.

As one of the most visible state agencies and the second-largest revenue generator in Washington State we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers enabling them to live work drive and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.

If you are a customer-focused analyst with strong product ownership and analytical skills we invite you to apply!

Duties

As a Product Owner you will provide expert level consultation and analysis to management staff and customers. You will be a trusted advisor to our business areas as you provide education on tools and products. Our Information Services Division (ISD) will rely on you to provide leadership across multiple divisions regarding their work projects and products. As a subject matter expert you will provide research process management data analysis strategic and tactical planning and process change recommendations for the division.

Some things you will be doing:

• Building relationships with executive management staff and stakeholders.
• Consulting with business stakeholders training teams internal staff and technical teams through document creation risk assessment and product function review.
• Facilitating prioritization efforts of projects scrum teams and service requests.
• Implementing strategic initiatives utilizing performance management data.
• Participating in Lean events to assist with bridging the business processes and identifying pain points.
• Developing and delivering complex reports through research and analysis of complex data sets.

Qualifications

What you will bring to the role (Required):

• Nine (9) years of relevant experience in two (2) or more of the following areas:
  • Conducting research.
  • Analyzing policies laws rules or regulations.
  • Conducting analysis and developing requirements.
  • Leading business projects.
  • Managing business operations.
  • Business policy development.

OR

• One (1) year as a Management Analyst 4

OR

• Two (2) years as a Management Analyst 3

AND

• Experience must include the following:
  • Three (3) years of gathering and compiling information or statistics into reports spreadsheets or other documents for a variety of audiences.
  • Two (2) years of the following:
    • Planning coordinating and facilitating groups.
    • Developing business requirements for application systems that align with policy rules and laws.
    • Leading business project initiatives using data driven methods to manage projects by focusing on continuously improving business policy processes or operations.

Experience can be obtained concurrently.

Up to four (4) years of relevant education may substitute year for year for experience.

What may help set you apart (Preferred):

• Knowledge of Product Management Scrum and Agile software development methodology.
• Certification in Professional Scrum Product Owner (PSPO or related).
• Experience championing agency policies and continuous process improvements and performance management efforts.
• An understanding of complex cross-divisional technology systems.
• Experience motivating and influencing others without direct authority.
• Knowledge of legislative and rule development process.
• Lean Green Belt Certification.

DOL is committed to the full inclusion of all qualified keeping with our commitment we will take the steps to ensure that people with disabilities are provided reasonable accommodations.

For information about available accommodations the interview process or the position contact Kyle Odell.

Supplemental Information

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity equity and inclusion!

How to Apply:

• Select the apply button at the top of this job announcement.
• Include Three (3) professional references.
• Attach a current:
  • Cover Letter
  • Resume

Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas including supplemental questions and attachments are completed in full.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color immigrants refugees women LGBTQ people with disabilities and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce we will create a more respectful productive and unified team to better serve the public of Washington.

Veteran/Military Spouse Preference Notice

To take advantage of veteran/military spouse preference please notify the Talent Acquisition Team .

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age sex (including gender identity) marital status sexual orientation race religion creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.

Persons requiring accommodation in the application process during the recruitment process or who need this job announcement in an alternative format may contact the Human Resources Office at or may email Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.

Job Tags

Similar Jobs