Job Description

Salary Range: $20.00 - $35.00 per hour Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Job Overview As a Personal Stylist, also known as MyStylist, your focus is to exceed performance metrics with an entrepreneurial mindset. You will drive enterprise-wide cross selling to deliver sales goals and achieve sales growth. You will also embrace innovation, new selling ideas, and applications. Your role is to provide an elevated and seamless customer experience through expertise in lifestyle selling, in-store and virtual selling and service by leveraging technology. Responsibilities Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales. Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in-person appointments; promote goods, looks, and products that are relevant to your customer. Make data driven decisions that will drive growth and understand your local market and customer base. Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions. Complete Daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned. Attend Vendor trainings and development workshops as assigned. Share your knowledge and support peers in growing their skillset while continuously developing yours Regularly participate in store leadership meetings and visits. Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Requirements Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Ability to communicate and share information with diverse groups of customers and peers. Self-starter able to adapt quickly to changing customer expectations and needs. Resourceful and able to adapt quickly to changing priorities and deadlines. Keen sense of fashion, ability to coordinate items and suggestive selling techniques. Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base. Minimum of 3 years retail experience or other high touch selling position. What We Offer Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. #J-18808-Ljbffr Salon & Spa Professional Association

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