Patient Services Representative II, Reception Registration Job at Sutter Health, Fremont, CA

V2xCRU5uOFc2MzJiK0hXTWZ3UnFQWDNKSnc9PQ==
  • Sutter Health
  • Fremont, CA

Job Description

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation ALD

Position Overview:

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Schedule: Monday through Friday, 10 am to 7 pm, with rotating Saturdays (subject to change)

Job Description :

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

  • HS Diploma or equivalent education/experience

TYPICAL EXPERIENCE:

  • 1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

  • Basic knowledge of insurance policies and procedures, as well as patient billing.

  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

  • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.

  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

  • General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

  • Ensure the privacy of each patient's Protected Health Information (PHI).

  • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

#LI-GO1

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.34 to $37.92 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ?

Job Tags

Full time, Work at office, Local area, Monday to Friday, Shift work,

Similar Jobs

Salamander Hospitality

Culinary Intern $25/hour for Summer 2026 Job at Salamander Hospitality

 ...Learn and understand overall operations of the culinary department, inclusive of banquets, restaurant, room service, or pastry. The participant will learn the fundamental aspects of culinary that are necessary as the program progresses, these include: # Food Handling... 

Mercy

Physician Assistant - Interventional Radiology - Oklahoma City, OK Job at Mercy

Find your calling at Mercy! Interventional Radiology Advanced Practitioner Opportunity in Oklahoma City, OK! This group is powered by 2 Physicians, 2 Advanced Practitioners, and an engaged support staff focused on quality patient care. Experience is preferred.... 

DriveLine Solutions

A Lease Purchase Owner Operator SAP Friendly Job at DriveLine Solutions

 ...Class A Lease Purchase Owner Operator Sap Friendly Job Description: Start Driving, Start...  ...two weeks in the hole. Sap Friendly | $0 Down | Walkaway Lease Position Details:...  ...range from $300 $650 ~$0 Down and No Credit Check ~ No balloon payment at the end of lease... 

Healthcare Fraud Shield

QA Analyst (Chesterfield) Job at Healthcare Fraud Shield

Responsibilities and Duties Review and analyze system specifications Collaborate with Business Unit and Developers to develop effective strategies and test plans Execute test cases and analyze results Create logs to document testing phases and defects Documenting...

Goodcents

Crew Member - 842 Bryan Road Job at Goodcents

 ...Now hiring Crew Membersat our Goodcents location at842 Bryan Rd in O'Fallon, MO. Special preference to daytime availability! Starting wages range from 11.15-$14 per hour based on experience and availability. Star performershave a fast-track for promotion to...