Job Description

****Please Note: This position will be posted through November 25th, 2025***

Please Note: Excellent customer service skills are a must! 

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

Pay: $18.81 per hour. This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Associate I, Retail Sales Cashier is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure the quality of product and pricing are accurate at the time of purchase. 

ESSENTIAL FUNCTIONS:

• Responsible for verification of till counts, provides accurate cashier transactions, and maintains a balanced cash drawer using a computer-based point-of-sale system.
• Responsible for driving the Roundup initiative by engaging customers and sharing knowledge of the mission it supports.
• Provides excellent Customer Service upholding company values. 
• Provides assistance to customers with questions, concerns, and purchases.
• Responsible for completion of opening and closing procedures.
• Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product from racks, carts, or baskets, as well as putting away returned or unwanted items.
• Provides a safe, clean, organized, and well stocked point of sale, sales floor, and restrooms.
• Initiates Customer Delight/Power Hour calls over intercom to organize and clean sales floor.
• Follows all retail center policies and procedures.
• Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-trains in other departments or areas; act as a back-up for other areas as required.
• Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• One (1) year of retail sales or cash handling experience is preferred.

Other:

• Must be accurate with numbers and general calculations and understand the value of different coins and US currency.
• Must be able to use basic math such as adding, subtracting, and multiplication.
• Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
• Must be able to operate a computer-based cash register and credit card machine.
• Must be able to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
• Ability to see color for accurate transactions. 
• Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

  Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or We promote a Safe & Drug-free Workplace.   

Physical Requirements

Attachment to Job Description

Job Title: 586 – Associate I, Retail Sales Cashier Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASIONALLY

TWISTING – FREQUENTLY

BENDING – FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Visual, color vision – CONTINUSOULY 

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING – CONTINUOUSLY 

SITTING - OCCASIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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