Job Description

Join to apply for the Operations Specialist role at Range USA .

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. Every member of our team contributes to our success, and every customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation and make a big difference in our mission.

Position Overview

The Store Operations Specialist performs duties in relevance to compliance of federal, state, and local firearm sales regulations, and ensures adherence to Range USAs related policies and procedures. The Store Operations Specialist is responsible for general clerical duties such as data entry, receiving inventory, special orders and inventory control, booking and planning group parties, private lessons, events, and providing the best experience for every customer.

Employee Benefits

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: We Offer Paid Training

Job Responsibilities

• Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance.
• Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies.
• Create of trade-in firearm item information within SAP.
• Maintain service firearms program, to include sourcing of parts, tracking, and customer communication.
• Ensure rental firearm cleaning program is being executed properly.
• Oversee of all store use items for proper inventory management.
• Facilitate all special and e-commerce orders for customers.
• Facilitate all in/out firearm transfers.
• Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events.
• Partner with IT department to troubleshoot any SAP/IVEND problems.
• Partner with Store Leader to manage necessary inventory ordering and tracking of inventory outs.
• Ensure quantity, products, and pricing are correct.
• Work with the product team to correct discrepancies, return necessary items, and obtain credit memos.
• Ensure receiving area is neat, clean, and organized.
• Work with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms.
• Assist in the production and setup of all event marketing materials.
• Partner with Assistant Store Leader to investigate and remedy all inventory outs.
• Facilitate special events, group outings, and private lessons for customers.
• Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts.
• Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification.
• Conduct case audits to ensure representation of all in stock firearms.

Desired Skills & Experience

Possess the following core values:

• Curious
• Passionate
• Do It Right
• Service

• High School Diploma or equivalent required.
• Minimum of 2 or more years of inventory or retail experience within a specialty environment.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems.
• Effective communication skills (verbal & written) including strong relationship building skills.

Physical Requirements

• Extended periods of standing.
• Lifting and/or pushing objects up to 50 lbs. on a regular basis.
• Working at heights of up to 10 foot.

Employment Type

• Full-Time

Seniority Level

• Entry level

Job Function

• Management and Manufacturing

Industries

• Retail

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