Office Manager Job at PrismHR, Cary, NC

WEZSSE1Ib1I3bnljODNlRmVBeGxPM25LSVE9PQ==
  • PrismHR
  • Cary, NC

Job Description

Job Description

The Office Manager plays a key role in supporting the daily operations of both the office staff as well as the sales and management teams. This role works closely with the Director of Customer Service & Office Administration to manage customer service requests, sales reporting and performing a wide variety of administrative tasks.

Essential Duties and Responsibilities

  • Provide administrative support to office management
  • Answer phones and directs customer queries to the appropriate department/person
  • File paperwork from orders and payments
  • Process customer returns
  • Update SAP when needed
  • Provide support to Accounts Receivables Manager when needed
  • Provide support to sales team
  • Put together monthly sales reports for sales representatives
  • Upload order data to EMNIS database
  • Work with SVP of Sales on territory realignments and updating of sales goals
  • Update monthly sales dashboards and monitor commission bumps
  • Provide customer support
  • Answer customer email and phone inquiries
  • Handle customer pricing contracts and agreements
  • Handle value analysis product submissions and questionnaires
  • Exhibit polite and professional communication via phone, e-mail and mail
  • Display professional appearance and behavior

Knowledge, Skills and Abilities

  • Proficiency in Microsoft Office required
  • Has an expert-level understanding of Excel
  • Willing to occasionally lift and/or move up to 35 pounds

Education & Experience

  • 2-3 years experience working in an office setting required
  • 1-2 years experience working in customer service required
  • Experience with SAP helpful but not required
  • Must have reliable transportation and be able to be at work reliably and consistently

Job Tags

Work at office,

Similar Jobs

Meritore

Web Designer Job at Meritore

 ...Title: Web Designer Location: Sunrise, FL Duration: Long Term Tax Term: W2 Contract Role Requirements Clarified The position focuses on digital design for websites, not traditional or print design. Key responsibilities include: Creating new... 

DYNAMIC EDUCATIONAL SYSTEMS INC

BSR/Career Coach Job at DYNAMIC EDUCATIONAL SYSTEMS INC

 ...referred customers. Coordinates with the Operations Manager and staff in cultivating employer contacts who will provide job seekers with career opportunities available in the communities where we do business. Provides eligibility determination, orientation, and assessment... 

Prime Staffing

Travel X-Ray Technologist Job at Prime Staffing

 ...Duration: 2 weeks ~35 hours per week ~ Shift: 12 hours ~ Employment Type: Travel About the Position Specialty: X-Ray Technician Experience: 1 year of recent radiologic technologist experience preferred License: ARRT Certification... 

Washington Staffing

PT Ramp Agent- SEA Airport Job at Washington Staffing

 ...Ramp Agent Lifting bags, guiding planes, launching journeys - now hiring ramp agents! The ramp agent is responsible for safely loading...  ...supporting ground operations to ensure efficient and secure airport service flow in compliance with safety and airline standards.... 

SEEK Careers Staffing

Insulation Mechanic Job at SEEK Careers Staffing

 ...your career in construction or commercial work? POSITION - Insulation Mechanic. JOB LOCATION - Sheboygan. STARTING DATE - Immediately...  ...safety knowledge. You will perform duties and tasks to install commercial insulation, ducts, pipes and some tanks....