Job Description
We are looking for a friendly receptionist with medical office experience!
Responsibilities include:
1. Scheduling new and follow up appointments as directed by providers or at patient’s request
2. Answer telephones using correct etiquette at all times, recording messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc... as necessary.
3. Ensure all patient demographic, pharmacy and insurance information is correct.
4. Log payment into a Payment Log
5. Settle credit cards in credit card system.
6. Send/Receive fax/e-mail documents and relay messages to necessary staff
7. Process referrals as needed
8. Verify health insurance
Interpersonal Skills
1. Communicate effectively and courteously.
2. Demonstrate a caring attitude toward patients and their families.
3. Assists the providers and/or administrators in business and patient care responsibilities.
4. Handle high volume of incoming calls while managing front desk duties
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