Job Description

Job Description

The IT Network/Security Analyst is responsible for safeguarding and supporting the organization’s IT infrastructure by blending network operations expertise with cybersecurity best practices. This hybrid role ensures both the reliability of network services and the protection of data across enterprise systems and cloud services. The analyst will monitor, analyze, and respond to incidents while maintaining the performance, availability, and security of network systems in a dynamic threat landscape. 

Duties and Responsibilities:

Network Operations & Monitoring

• Monitor and support daily network operations, ensuring uptime, availability, and performance across routers, switches, firewalls, VPN’s, and other network components.
• Continuously monitor network traffic and performance metrics, using NMS (Network Management Systems), IDS/IPS, and SIEM tools to identify anomalies, outages, or threats.
• Collaborate with customers to optimize configurations and resolve connectivity issues impacting business operations.
• Travel as required (up to 25%) to support field locations.

Incident Response & Troubleshooting

• Investigate, contain, and remediate cybersecurity incidents involving network components (e.g., DDoS attacks, unauthorized access, malware propagation).
• Perform root cause analysis on network-related issues and security events to reduce recurrence and improve resilience.
• Participate in on-call rotations for critical incident response.

Network Security Administration

• Configure and maintain network devices i.e. firewalls, routers, switches, access points with an emphasis on security hardening and policy enforcement.
• Implement and support network segmentation, access controls, and VPN technologies to protect sensitive data.
• Oversee security patching and firmware upgrades across network infrastructure.

Vulnerability & Compliance Management

• Conduct vulnerability assessments and penetration testing on network systems, tracking and remediating identified weaknesses.
• Support compliance with frameworks such as NIST or CIS as they apply to both network and security operations.
• Assist with periodic audits, reporting findings, and driving corrective actions.

Threat Intelligence & Reporting

• Stay up to date on evolving attack vectors, especially those targeting enterprise networks.
• Leverage threat intelligence to proactively adjust network defenses.
• Produce operational dashboards and executive-level reports detailing network health, incidents, and security posture.

Collaboration & Training

• Work closely with IT infrastructure, Security Architect, and Application teams to integrate security into network design and operations.
• Provide guidance and training to IT staff and end-users on secure network practices, phishing awareness, and incident reporting. 

Knowledge, skills, and abilities:

Technical Knowledge

• Strong foundation in networking protocols (TCP/IP, BGP, OSPF, VLANs, DNS, DHCP) and enterprise network architectures.
• Hands-on experience with network monitoring and analysis tools (e.g., Wireshark, SolarWinds, Nmap, Nessus).
• Familiarity with security technologies such as SIEM (Splunk, ELK) a plus.
• Hands-on experience with enterprise network firewalls and network equipment.
• Experience with enterprise endpoint protection.
• Understanding of threat detection, DDoS mitigation, VPNs, and secure remote access.
• Familiarity of compliance requirements Sarbanes–Oxley Act of 2002 (SOX) as they apply to both network and security operations.

Skills

• Proficiency in troubleshooting complex network and security issues in enterprise environments.
• Strong analytical mindset with the ability to distinguish between performance-related issues and security threats.
• Clear communication skills for cross-team collaboration and reporting to both technical and non-technical audiences.
• Effective multitasking and prioritization in 24/7 operations environments.

Abilities

• Ability to balance proactive network performance management with rapid cyber threat response.
• Commitment to continuous learning in both network operations and cybersecurity trends.
• Adaptability to shifting operational demands and evolving attack landscapes.
• Strong teamwork skills with the discretion to handle sensitive information responsibly.

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent practical experience) preferred.
• 3–5 years of combined experience in network operations and cybersecurity, with at least 2 years in a security-focused network role preferred.
• Relevant certifications highly desirable, such as:

Network-focused: CCNA, CCNP, CompTIA Network+

Security-focused: CISSP, CompTIA Security+, CEH, GIAC (GCIA, GCIH) 

Equal Opportunity Employer

Prospective employees will receive consideration without discrimination because of race, color, religion, marital status, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or genetic information. 

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