Job Description

Description
EBIZ Solution Pvt Ltd is excited to announce an opening for an IT Help Desk Technician in Rochester Hills. This full-time, hybrid position is perfect for entry-level candidates looking to kickstart their career in the wireless industry. As part of our dedicated IT team, you will play a vital role in supporting our employees with technical issues and ensuring the smooth operation of our IT systems.
In this role, you will be responsible for providing first-line support to our staff, troubleshooting hardware and software problems, and assisting with the implementation of IT solutions. Your contributions will be essential in maintaining our company's technology infrastructure and enhancing the overall efficiency of our operations. We offer a competitive salary range of $12,000 - $80,000 annually, along with comprehensive benefits and opportunities for growth within our organization.
Responsibilities
Provide technical support to employees via phone, email, or in-person
Troubleshoot and resolve hardware and software issues
Assist in the setup and configuration of IT equipment
Maintain and update documentation related to IT procedures and guidelines
Support the installation of new software and hardware
Monitor and manage IT inventory and asset tracking
Collaborate with other IT team members to improve support processes
Stay updated on the latest technology trends and best practices
Requirements
High school diploma or equivalent; relevant certifications are a plus
Basic understanding of computer systems and networking
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies
Experience with help desk software and remote support tools is preferred
Knowledge of wireless technologies is a plus

Job Tags

Full time, Remote work,

Similar Jobs

18 Wheels USA

New Class A Truck Drivers Regional Job at 18 Wheels USA

18 Wheels USA is hiring Class A CDL truck drivers nationwide. This position is ideal for recent CDL school graduates looking to start their trucking career with a stable carrier that offers paid training, consistent freight, and reliable home time. Drivers will operate...

Saenz-Garcia Law Pllc

Immigration Attorney Job at Saenz-Garcia Law Pllc

...justice, and protecting our clients rights at every stage of the process. We are seeking a skilled and motivated Immigration Attorney to join our growing legal team on a full-time basis. This role is ideal for attorneys with experience in affirmative (USCIS) and/...

PrideStaff

Picker/Packer Job at PrideStaff

...Title: Picker/Packer - 1st Shift Compensation: $15.00/hr Shift/Working Hours: Sunday - Thursday, 9:00 AM - 4:00 PM (Part-Time... ...Experience or comfort working in a fast-paced, productive warehouse or similar environment (a plus, but not required!). What...

Premier Medical Staffing Services

Travel PACU Nurse Job at Premier Medical Staffing Services

...Job Description Premier Medical Staffing Services is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Hilo, Hawaii. Job Description & Requirements ~ Specialty: PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date: 02...

CyberCoders

Senior Tax Accountant Job at CyberCoders

...Job Description Job Description Senior Tax Accountant Senior Tax Accountant - $90k-$110k Base + Bonus Onsite: Irvine, CA Salary: Base between $90,000-$110,000 + Bonus Perks: Competitive compensation, professional development, collaborative team culture...

IT Help Desk Technician Job at EBIZ Solution Pvt Ltd, Rochester Hills, MI

V1ZSQVBYUVE2SDJmK1hhRmNnOW9QMy9LSkE9PQ==