Job Description

Job Description

Job Description

The Instructional Designer is responsible for developing engaging and effective learning experiences for internal and external audiences. This role designs, develops, and maintains training content across a variety of delivery formats, including eLearning, instructor-led training, blended learning, and webinars.

Essential Duties and Responsibilities

• Serve as the primary contact for stakeholders to assess training needs and support ongoing projects.
• Manage timelines for new instructional design requests and content updates.
• Apply instructional design theory to develop webinars, eLearning, instructor-led training (ILT), blended learning, videos, and job aids.
• Design and update training materials for a variety of topics, including product, operations, technical training, and professional development.
• Create and maintain content for Train-the-Trainer programs.
• Facilitate webinars and instructor-led training sessions as needed.
• Ensure training content supports adult learning principles and aligns with company standards.

Education and Experience

• Bachelor's degree in Instructional Design, Adult Education, Human Resources, or equivalent work experience.
• Minimum of 1 year of experience designing and developing instructional content across multiple formats.
• Proficiency with instructional design tools, including Articulate Storyline 360; experience with Camtasia, Captivate, and Photoshop preferred.
• Basic understanding of HTML and Learning Management Systems (LMS), including course creation and reporting.
• Strong communication and collaboration skills with the ability to manage multiple projects.
• Familiarity with Google Workspace and Microsoft Office tools.
• Knowledge of adult learning theories and instructional best practices.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Regularly required to sit, use hands, talk, and hear; occasionally lift up to 20 pounds.
• Requires close vision and extended use of a computer.
• Regular use of standard office equipment (computer, copier, phone, etc.).
• This role operates in a standard office environment.

Affirmative Action / EEO Statement

Applicants and employees are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, or any other protections afforded under state or local laws.

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