A technology solutions provider based in Washington, D.C. is seeking a Call Center Manager with a Public Trust clearance. This role involves managing Call Center operations and ensuring excellent service delivery through ITIL and Agile methodologies. The ideal candidate will have at least five years of experience leading Call Center teams, possess relevant certifications, and demonstrate strong interpersonal and management skills. A hybrid work model is available alongside a competitive salary range of $80K$110K.
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...dependent care FSAs, allowing pre-tax contributions for qualified expenses. Dental and Vision Coverage: Dental insurance through Cignas DPPO network and vision coverage through EyeMeds Insight network. Retirement Plan: Pre-tax and Roth 403(b) retirement plans...
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