Hotel Front Desk Agent - Evening Shift Job at Crestview Management, LLC, Vestavia Hills, AL

WGxWRE1ua1I3SDJjOG5hQ2ZBUnZQbmZKSVE9PQ==
  • Crestview Management, LLC
  • Vestavia Hills, AL

Job Description

Marriott Birmingham is Front Desk Associate - Evening

Shift: 3:30pm - 11pm

Location: Marriott Birmingham

3590 Grandview Pkwy

Birmingham, Al 35243

Hotel Front Desk Agent
Job Description

A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
  • Greet guests and check them in and out of the hotel.
  • Answer phone calls and respond to guest inquiries.
  • Handle guest requests and concerns in a timely and professional manner.
  • Provide information about the hotel and its amenities.
  • Assist with room reservations and changes.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in Microsoft Office and hotel reservation software
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and organizational skills

Shift: 3:30pm - 11pm

Benefits:

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.


E.O.E.

Job Tags

Temporary work, Live in, Work at office, Flexible hours, Shift work, Night shift,

Similar Jobs

Firehouse Subs

Firehouse Subs Crew Member Power Road Mesa Job at Firehouse Subs

Line Cook Position Reports To: General Manager/Assistant Manager/Shift Leader Position Summary Statement: The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right...

Randstad

Sanitation/pharmaceutical laboratory Job at Randstad

 ...hour shift: First work hours: 6 AM - 5 PM education: No Degree Required Responsibilities Inspection and Monitoring:...  ...Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching great people with... 

Kelly Services

Reach Truck Operator- 3rd shift Job at Kelly Services

 ...This job might be an outstanding fit if you: Have a minimum of 6 months of experience specifically driving a reach truck (forklift experience alone is not sufficient). Possess strong computer skills, as you will be using a Chromebook for daily tasks. Are... 

LHH US

Bookkeeper Job at LHH US

 ...Job Description Job Description We are seeking an experienced Bookkeeper to manage day-to-day accounting functions, maintain accurate financial records, and ensure the company's financial data is up to date. The ideal candidate will be detail-oriented, organized... 

Manpower Engineering

Sr. Automotive Safety Engineer Job at Manpower Engineering

Our client, a leader in autonomous mobility, is seeking a dedicated and skilled Automotive Safety Engineerto join their innovative team. As an Automotive Safety Engineer, you will be an integral part of the Advanced Hardware Engineering department, supporting systems ...