Seeking a candidate with 2–4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus. Education Associate/Bachelor Degree or equivalent work experience Required Skills and Experience ACMT preferred, but not required 2–4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment Familiarity with all native Apple applications Maintains knowledge of current technology Experience and understanding of computer hardware components for troubleshooting and upgrading purposes Demonstrated experience in information technology operations Familiarity with all Apple products including iPhone, iPad, and Time Capsule Using Terminal to complete tasks Must have passion for staying ahead of current and future technologies Excellent interpersonal, organizational, and communication skills Great customer service skills are required as you will need to work with customers over the phone on some projects Strong attention to detail Able to work independently as well as part of a team Able to analyze and evaluate customer needs Able to prioritize and meet deadlines in a fast-paced environment If you have some of the qualifications but not all, please tell us why you think you should be considered. Benefits Competitive Salary Monthly Bonuses 401K Retirement Plan Medical Insurance Dental and Vision Plan Ongoing Training Paid Holidays Maternity/Paternity Leave Events and Celebrations Subsidized Stocked Refrigerator Friendly Workspace Green Business #J-18808-Ljbffr DriveSavers Data Recovery
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