Job Description

Job Description

The Opportunity

MemorialCare seeks a collaborative, visible, and inspirational nursing executive to serve as the Long Beach medical center's next Chief Nursing Officer (CNO). This is an exciting opportunity to join a leading tertiary, teaching, Magnet designated medical center with national recognition for a number of clinical service lines. The CNO provides executive leadership for Patient Care Services, and selected contract physicians. The CNO is accountable at the strategic level for planning, developing new services, policy formation, human resource management and organization, financial performance, patient care services operations, senior medical and management staff relations, and participation in LBMC strategic planning as a member of the LBMC senior management team. In addition, the position is responsible for providing leadership to clinically transform the healthcare delivery structure to position the organization to be a leader in an integrated delivery network. Expertise in program development, clinical standards development, clinical staff systems and care models, contracting, information systems, reimbursement, and a broad vision of the future of the health care industry are essential to this position.

KEY RESPONSIBILITIES

• Participates with the governing body, management, medical staff and clinical leaders in the hospital's decision-making structure and processes.
• Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
• Accountability, authority and responsibility for nursing service at LBMC.
• Accountable for implementing an effective, ongoing program to measure, assess, and improve the quality of nursing care, treatment, and services delivered to patients.
• Contributes to the development of the strategic plan for LBMC hospital to support the system-wide strategic plan of MemorialCare. Contribute to business plans.
• Leads the development and use of care management systems that promote evidenced based, clinically effective and efficient care to the community served.
• Leads a multidisciplinary work force that provides clinically competent, efficient and compassionate care and services in a professionally challenging work environment.
• Accountable for the continuous and timely availability of nursing services to all inpatients and outpatients at LBMC.
• Accountable for the development of the budget for patient care services and nursing areas.
• Accountable for establishing nursing policies and procedures, nursing standards of patient care, treatment and services and standards of nursing practice.
• Assumes leadership responsibility for developing the vision and strategic planning processes that lead to the implementation of clinically cost effective and efficient systems of care within the continuum of health systems; systems that are optimally designed to improve the overall health and quality of life of the community it serves.
• Strategically and creatively develop programs with colleges and universities to increase the available clinical workforce.
• Leads the fiscal oversight of allocated resources to optimize return on investment in clinical and service initiatives.
• Accountable to represent the professional discipline of nursing and act as their spokesperson. Exercises final authority over those associated with providing nursing care, treatment and services. Designs, develops, and directs standardized reports and systems to facilitate the needs of LBMC.
• Create medical director positions by projecting the requirements of clinical programs for medical direction.
• Formulate strategies for patient placement and level of care design that support organization's mission and goals and maintain high quality patient care.
• Holds the authority, responsibility and accountability for the nursing service within LBMC.
• Develops organization-wide patient care programs, policies, and procedures that describe how patients’ nursing care needs, or the needs of patient populations receiving nursing care treatment, and services, are assessed, evaluated and met.
• Ensures development of approval for and monitor implementation of annual budget for all areas for operating efficiency and optimum quality/level of care/services.
• Participate in LBMC management planning an on-going review of plan; ensure appropriate emphasis continues to be placed on Patient Care Services.
• Ensures all policies and procedures meet LBMC legal, professional and ethical requirements.
• Develops and sustains organization structures, which remain flexible in growth and diversification, provide opportunities for advancement and have effective span of control to ensure management success in a dynamic, rapidly changing environment.
• Retains and develops competent key people who contribute significantly to the growth and development of LBMC. Assures the availability of sufficient, competent support staff who will: provide nursing care required by all patients and patient populations served by the hospital and as defined in the hospital plan for the provision of nursing care.
• Maintains effective working relationships internally and externally to ensure both long- and short-range benefits to LBMC and Patient Care Services.
• Participates in retention of quality medical staff that actively contributes within agreed upon financial guidelines to progressive patient care and programs services established by LBMC.
• Monitors the completion of the business plan at least quarterly and course corrects as necessary.
• Performs other duties as assigned.

IDEAL EXPERIENCE

• Bachelor of Science Nursing (BSN) required.
• Master of Science, Nursing or master’s in health-related field /business required.
• Doctoral Degree in Nursing (DNP) preferred.
• Registered Nurse (RN) license in state of California required.
• Minimum of 10 years’ progressive management experience to include executive level ina tertiary medical center patient care division; nurse executive, including CNO experience required; qualified internal candidates may be considered with no prior CNO experience.

PERSONAL CHARACTERISTICS

• High visibility throughout the organization with an approachable, personable, charismatic, sincere, and optimistic demeanor.
• A detail-oriented leader with a project management mindset; the ability to see the big picture and think strategically combined with a deep understanding of the day-to-day operations.
• Honest has integrity, and ensures accountability for themselves and others.
• Continuous learner and lets their curiosity and courageousness drive them to creative and innovative solutions.
• Strategic thinker and executor, taking calculated risks and making difficult decisions to move the organization forward.
• Navigate and influence in a highly complex, matrixed organization, utilizing the right resources at the right time to get results, particularly during times of change and ambiguity.
• Strong business and financial acumen, who understands healthcare economics, performance, and quality metrics, and can identify disruptive market forces and seize opportunities.
• Strong communicator with high emotional intelligence, which builds relationships and trust and collaborates with all stakeholders.
• Understands their role as a Talent Steward and has a successful track record of developing, coaching, and growing their team.
• A sense of humor and positive attitude.

Please email me directly at mruiz12@memorialcare.org if you’re interested or have any questions about the role.

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