Business Operations Associate Job at Equal Access, Richmond Hill, NY

WFZaRU1uVVU2bnFmK0hLTmVRdHNNWDNPSWc9PQ==
  • Equal Access
  • Richmond Hill, NY

Job Description

About the Company

EqualAccess is partnering with a mission-driven property management firm that oversees a large portfolio of affordable and rent-regulated housing throughout New York City. Our client maintains a strong reputation for regulatory compliance, community responsiveness, and structured operational excellence. This role supports their internal compliance department in ensuring full adherence to local, state, and federal housing regulations.
Position Summary

We are hiring a Business Operations Associate to join our client's Recertification Department. The ideal candidate will enjoy a fast-paced environment and is detail-oriented , highly organized, and confident managing compliance workflows. This person will handle certifications, resident communication, documentation tracking, and reporting requirements to ensure the organization remains audit-ready and fully compliant. This is a great entry level position with upward career mobility.
Key Responsibilities
  • Respond to tenant inquiries via phone and provide excellent customer service
  • Collect and process housing recertifications and student status affidavits
  • Contact tenants for missing or corrected documents to ensure compliance
  • Review tenant income certifications for accuracy and program alignment
  • Complete annual owner and housing recertifications
  • Create and maintain spreadsheets and compliance reports
  • Submit monthly and annual reports to owners, government agencies, and investors
  • Track and resolve outstanding compliance issues
  • Ensure timely responses to compliance-related emails
  • Maintain organized tenant files; scan and store documents in appropriate folders
  • Perform other compliance-related duties as assigned
Required Qualifications
  • High school diploma or GED (some college preferred)
  • Proficiency in Microsoft Office, especially Word and Excel
  • Experience using Mail Merge functions
  • Strong organizational skills and ability to multitask
  • Excellent written and verbal communication
  • Self-starter with ability to work independently or under direct supervision
  • Team-oriented and dependable with a strong work ethic
  • Comfortable working in a fast-paced environment
Preferred Qualifications
  • Bilingual in English/Spanish

Location: Queens, NY

Employment Type: Full-time

Compensation: $23.00-$25.00 per hour
Why EqualAccess

We don't just place candidates - we help build careers. Every EqualAccess placement includes 6 months of post-placement coaching, mentorship, and professional development to ensure long-term success, retention, and upward mobility.

Job Tags

Hourly pay, Full time, Work at office, Local area,

Similar Jobs

GPNY

Research Assistant Job at GPNY

 ...our team with straightforward, entry-level tasks related to our ongoing research on technology products. The role involves general assistant-style responsibilities and does not require prior experience in this field. Requirements: Must be 18 or older Comfortable... 

The H&K Group

Bridge Carpenter Job at The H&K Group

 ...construct, erect, install, and repair structures and fixtures of wood, plywood, and wallboard, conforming to local building codes. The...  ...doorframes, weather stripping, interior and exterior trim, add finish hardware, such as locks, letter drops and kick plates Constructs... 

Sitter.com

Sitter Wanted - Join Our Loving Family As A Sitter/Nanny Job at Sitter.com

We are a loving family located in Billings, Montana, seeking a reliable and caring sitter for our newborn. This position is part-time and occasional, making it a great fit for someone looking to supplement their income while providing essential care for our little one....

SmartStart Education, LLC

Bilingual Spanish Math Tutors Job at SmartStart Education, LLC

Smart Start Education is seeking a dedicated Bilingual Spanish Math Tutor to join our vibrant team. We are committed to providing exceptional educational experiences and outcomes through our innovative and research-backed methods. The ideal candidate will be proficient... 

Vg Systems

IT Technician Tier 1 & Tier 2 Support Job at Vg Systems

 ...Requirements: Associates or Bachelors degree in Information Technology, Computer Science, or a related field preferred. CompTIA A+ or other relevant IT certifications (preferred but not required). Basic understanding of Windows and/or Mac operating systems...