Job Description

We are seeking a service-oriented, energetic, self-motivated and confident person who can complete tasks to ensure a positive guest experience.

EDUCATION AND EXPERIENCE

• High school diploma or GED; Able to multi task and excel under pressure; Hospitality experience

CORE FOCUS & ESSENTIAL RESPONSIBILITIES

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

• Work together with servers and the kitchen staff to ensure the restaurant is operated efficiently.
• Must have the ability to provide good customer service with a pleasant dining experience and quality service.
• Must always be neat in appearance.
• Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
• Take orders, deliver food, and answer questions regarding the menu.
• Be a part of the dining experience.
• Process payment - Comprehensive knowledge of securing proper payment and at the same time controlling guest checks.
• Greet customers - ability to demonstrate habits of greeting both new and old customers.
• Clean tables and reset tables in dining area.
• Must be comfortable with running errands for customers within the restaurant Substantial knowledge of refilling condiment containers.
• In-depth knowledge of serving customers’ needs and understanding of serving food to customers.
• Basic understanding of e-mail and Microsoft Excel.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for hours at a time
• Ability to lift 10-15 pounds
• Must be willing to work a flexible schedule, including days, nights, and weekends\

Experience the best of Portland, Maine. The Holiday Inn By the Bay is set along the picturesque shores of Casco Bay. We effortlessly combine convenience, entertainment, and beauty to create the perfect environment for every traveler. Our spacious rooms can offer ocean or city views. Our downtown waterfront location fully captures the beauty and culture of Portland, Maine.

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