Hospitality / Hotel/Resort / Banquet Services
Summary
Deliver brilliant guest service each day, each night and every time in-between by championing our 6 Xs Hotter Service Philosophy. Creates a welcoming, playful and thoughtful service environment. Services guests in a professional and courteous manner at all banquet functions. Sets up and tears down banquet equipment, china, glassware, silverware, linen, tables and chairs for banquet functions. Assists with all service of food and beverage for banquet functions. Attends banquet functions during specified serve times to ensure proper maintenance of food and beverage displays for events.
Duties and Responsibilities
SKILLS:
We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You'll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service. Strive to continuously evolve and improve your performance in order to provide a Four Diamond level of service for all guests each and every day. Must be able to read Banquet Event Orders for instructions to set up and service banquet events. Must have previous experience working with the public and acquired strong customer service skills with a friendly, welcoming attitude. Must have previous food and/or beverage experience. Must be TIPS or BASSETT certified. Must be of legal age to serve alcohol in Illinois.
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